Privacy Policy

Boxorea.com - Natural Cheese Production

Introduction

Welcome to Boxorea.com. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.

Information We Collect

We collect several types of information from and about users of our website, including:

  • Personal Data: Name, email address, telephone number, postal address, and payment information when you make purchases or create an account.
  • Usage Data: Information about how you interact with our website, including browsing actions, page views, and navigation paths.
  • Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.
  • Cookie Data: Information stored through cookies, web beacons, and other tracking technologies.

How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide and maintain our website and services
  • To process and fulfill your orders for our natural cheese products
  • To notify you about changes to our website or products
  • To allow you to participate in interactive features when you choose to do so
  • To provide customer support and respond to your inquiries
  • To gather analysis or valuable information to improve our website and products
  • To monitor the usage of our website
  • To detect, prevent, and address technical issues
  • To send you promotional materials about our products if you have opted in to receive such communications

Legal Basis for Processing (GDPR Compliance)

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

  • Consent: You have given clear consent for us to process your personal data for specific purposes.
  • Contract Performance: Processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
  • Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject.
  • Legitimate Interests: Processing is necessary for our legitimate interests or those of a third party, except where such interests are overridden by your interests or fundamental rights.

Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the data, and applicable legal requirements.

Data Security

We have implemented appropriate technical and organizational measures to secure your personal data from accidental loss, unauthorized access, use, alteration, or disclosure. All information you provide to us is stored on secure servers. Payment transactions are encrypted using SSL technology.

Despite our best efforts, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security of your data.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

We use the following types of cookies:

  • Essential Cookies: Necessary for the website to function properly.
  • Analytical/Performance Cookies: Allow us to recognize and count visitors and analyze website usage.
  • Functionality Cookies: Enable the website to remember choices you make.
  • Targeting Cookies: Record your visit to the website, the pages you visit, and the links you follow.

Your Data Protection Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data:

  • Access: You have the right to request copies of your personal data.
  • Rectification: You have the right to request that we correct any inaccurate information.
  • Erasure: You have the right to request that we delete your personal data in certain circumstances.
  • Restriction of Processing: You have the right to request that we restrict the processing of your data in certain circumstances.
  • Data Portability: You have the right to request the transfer of your data to another organization or directly to you.
  • Objection: You have the right to object to the processing of your personal data in certain circumstances.

If you wish to exercise any of these rights, please contact us. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data.

Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Last Updated: May 15, 2023